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Payment Request

Purpose
Click the Start button to request payment for specific weeks after you have established a new claim for benefits. Another option to request payment is to file by calling Tele-Serv.
To file a new claim or restart an existing claim for unemployment benefits, click Apply for Benefits online or call a TWC Tele-Center.
What You Will Need
You will need the following information to complete your Payment Request:
• Social Security Number (first time only)
• Tele-Serv Personal Identification Number (PIN) (first time only)
• Earnings Information (if applicable)
• Work Search Contact Log

Unemployment Insurance claimants: KEEP YOUR TWC MAILING ADDRESS UP-TO-DATE! If you are eligible for unemployment benefits, you will receive a TWC UI debit card in the mail. You need this debit card to access your benefits. Tell us when your address changes, even if you filed a US Postal Service Change of Address form. It is extremely important that we have your current address on file!
New to the Internet
Online Help
Three types of online help are available:
• "Need Help?" link on many web pages
• Definition of underlined words
Frequently Asked Questions
Language
You can complete your Payment Request in English or Spanish. Ver esta página en español.
Tools and Resources
light bulb graphic ¿Habla español?
Ver esta página en español.
light bulb graphic Technology Requirements
Recommended browsers are Internet Explorer 6.1 and higher and Firefox 2.x. Click Internet Explorer or Firefox to download a free upgrade.
light bulb graphic Public Computer
If you are using a computer in a public place, logoff and close the browser when you are finished entering information. This is for your protection and will prevent someone else from viewing your information.

Last Revision: September 17, 2008